Tag Archives: good customer service

Good Customer Service: Credo

Saturday, July 19th, 2008

The good follow up award goes to Credo Mobile. After a bit of a FAIL, they get a total WIN in terms of internet meme language.
They called me, I didn’t have to call them. Total points.
They told me how much I owed them. Total points.
The only minor glitch that I worked through on the phone [...]

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Message to Credo Mobile

Friday, July 11th, 2008

[Edit: Please note that as of 5:51pm my phone service was restored by an act of excellent customer service. Credo will be contacting me next week with a corrected billing statement, and my cell phone service will go back to normal. After having spent about 10 years of my life with a recurring participation in [...]

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