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	<title>discover fire</title>
	<link>http://jeremyosborne.com</link>
	<description>blog by Jeremy Osborne</description>
	<lastBuildDate>Sun, 20 Jul 2008 16:16:37 +0000</lastBuildDate>
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		<title>Bad Customer Service - Washington Mutual</title>
		<description>I really wanted to write this from my flawless Ubuntu Linux install on my old laptop, but it's still apt-get'ting an upgrade at the moment.

Here it comes from my new work computer used for non-work purposes.

Washington Mutual? Bad Customer Service?

Yep.

Come on guys, I thought you were a bank. Sure, I'm ...</description>
		<link>http://jeremyosborne.com/2008/07/20/bad-customer-service-washington-mutual/</link>
			</item>
	<item>
		<title>Good Customer Service: Credo</title>
		<description>The good follow up award goes to Credo Mobile. After a bit of a FAIL, they get a total WIN in terms of internet meme language.

They called me, I didn't have to call them. Total points.

They told me how much I owed them. Total points.

The only minor glitch that I ...</description>
		<link>http://jeremyosborne.com/2008/07/19/good-customer-service-credo/</link>
			</item>
	<item>
		<title>wordinary est mort, vive wordinary</title>
		<description>Not my wordinary at least, but Wikitionary. After setting up the datastructures for wordinary and populating a few instances by hand, I started searching for free sources for words. I checked out Aspell, and googled around but didn't find anything that would really be useful to me, although I did ...</description>
		<link>http://jeremyosborne.com/2008/07/12/wordinary-est-mort-vive-wordinary/</link>
			</item>
	<item>
		<title>Message to Credo Mobile</title>
		<description>[Edit: Please note that as of 5:51pm my phone service was restored by an act of excellent customer service. Credo will be contacting me next week with a corrected billing statement, and my cell phone service will go back to normal. After having spent about 10 years of my life ...</description>
		<link>http://jeremyosborne.com/2008/07/11/message-to-credo-mobile/</link>
			</item>
	<item>
		<title>Two and Red</title>
		<description>My job status will be changing in a few days. Not exciting, not terrifying, merely an opportunity to fulfill some male fantasies of mine. Along those lines, I decided it was time to start my own (small) open source project, something that appeals to my testicular need to build things ...</description>
		<link>http://jeremyosborne.com/2008/07/09/two-and-red/</link>
			</item>
	<item>
		<title>New Site Design</title>
		<description>Recently my favorite blog to read has been Russ Beattie's blog, and not for any particular reason other than I can relate to him. I stumbled onto his blog sometime ago, not sure when or how. He is the impetus for the semi-minimalist site redesign-made possible by finding someone else ...</description>
		<link>http://jeremyosborne.com/2008/07/09/new-site-design/</link>
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		<title>I&#8217;m just british and, well, you&#8217;re not</title>
		<description>Well, Alan Rickman is british and I'm quoting him. And he's starring in a movie centered around the year of my birth:

http://www.bottleshockthemovie.com

Fine, if Alan Rickman doesn't do it for you, throw in Eliza Dushku and you should be set.

At least I am. </description>
		<link>http://jeremyosborne.com/2008/06/25/im-just-british-and-well-youre-not/</link>
			</item>
	<item>
		<title>Flashback to the &#8217;90s web browser pop-up attacks</title>
		<description>Trillian, the multi-client Instant Messaging program I use, had a disagreement with the Jabber protocol this morning and attacked my computer with ghost message notifications. And for just a moment, I thought all those make believe groupies were real!

 </description>
		<link>http://jeremyosborne.com/2008/06/20/a-flashback-90s-web-browser-pop-up-attacks/</link>
			</item>
	<item>
		<title>Gay Marriage</title>
		<description>This was going to be (yet another) rant on my blog. I deleted the rant part.

Here's all I have to say about same-sex marriage:

Anyone out there who is gay who needs an officiant let me know. I'll get myself ordained (Universal Life Church) and marry you. If you want a ...</description>
		<link>http://jeremyosborne.com/2008/06/06/gay-marriage/</link>
			</item>
	<item>
		<title>Money, Food, or something else?</title>
		<description>I'm unable to get to sleep tonight. Maybe it's my screwed up sleep schedule after a week in China--I left Shanghai at 1pm, yesterday, and arrived in San Francisco at 12:50pm, yesterday. Maybe it's been too much Neal Stephenson followed by Alan Weisman's The World Without Us. It could also ...</description>
		<link>http://jeremyosborne.com/2008/05/19/money-food-or-something-else/</link>
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