Comments for discover fire http://jeremyosborne.com blog by Jeremy Osborne Thu, 28 Aug 2008 14:38:34 +0000 http://wordpress.org/?v=2.5.1 Comment on Bad Customer Service - Washington Mutual by Jeremy Osborne http://jeremyosborne.com/2008/07/20/bad-customer-service-washington-mutual/#comment-6228 Jeremy Osborne Fri, 01 Aug 2008 01:34:25 +0000 http://jeremyosborne.com/?p=267#comment-6228 Our HSBC account was just officially opened. The only difference between the pain of opening the account with HSBC and the pain of opening one with WaMu is that I like HSBC. Maybe it's going back to high school: those who get my money are those I like. Our HSBC account was just officially opened. The only difference between the pain of opening the account with HSBC and the pain of opening one with WaMu is that I like HSBC. Maybe it’s going back to high school: those who get my money are those I like.

]]> Comment on Bad Customer Service - Washington Mutual by Todd http://jeremyosborne.com/2008/07/20/bad-customer-service-washington-mutual/#comment-6203 Todd Thu, 31 Jul 2008 16:31:08 +0000 http://jeremyosborne.com/?p=267#comment-6203 I was just in BofA yesterday doing some business banking stuff and they are pissing me off. I feel like I'm sorta stuck with them because it would be hell to change banks. I was just in BofA yesterday doing some business banking stuff and they are pissing me off. I feel like I’m sorta stuck with them because it would be hell to change banks.

]]> Comment on Bad Customer Service - Washington Mutual by Jeremy Osborne http://jeremyosborne.com/2008/07/20/bad-customer-service-washington-mutual/#comment-5817 Jeremy Osborne Fri, 25 Jul 2008 15:55:34 +0000 http://jeremyosborne.com/?p=267#comment-5817 Debra, Ahh, but to receive my salary in pounds, that would be nice. I'd just stuff it under my pillow if banks wouldn't take it. Debra,

Ahh, but to receive my salary in pounds, that would be nice. I’d just stuff it under my pillow if banks wouldn’t take it.

]]> Comment on Bad Customer Service - Washington Mutual by Debra http://jeremyosborne.com/2008/07/20/bad-customer-service-washington-mutual/#comment-5689 Debra Thu, 24 Jul 2008 08:26:46 +0000 http://jeremyosborne.com/?p=267#comment-5689 Amazing how some banks just don't want your money. I had a similar experience recently, trying to convert one of our separate accounts to a joint account. Only over here, it's pretty much the same wherever you try. Amazing how some banks just don’t want your money. I had a similar experience recently, trying to convert one of our separate accounts to a joint account. Only over here, it’s pretty much the same wherever you try.

]]> Comment on Bad Customer Service - Washington Mutual by Jeremy Osborne http://jeremyosborne.com/2008/07/20/bad-customer-service-washington-mutual/#comment-5455 Jeremy Osborne Sun, 20 Jul 2008 16:20:03 +0000 http://jeremyosborne.com/?p=267#comment-5455 When you come back up here, let's go to Shabuway again! Every story is good over a giant bowl of fatty broth. When you come back up here, let’s go to Shabuway again! Every story is good over a giant bowl of fatty broth.

]]> Comment on Bad Customer Service - Washington Mutual by Robert Konigsberg http://jeremyosborne.com/2008/07/20/bad-customer-service-washington-mutual/#comment-5454 Robert Konigsberg Sun, 20 Jul 2008 15:54:18 +0000 http://jeremyosborne.com/?p=267#comment-5454 One of these days I intend to share my story of Washinton Mutual's amazing fuck-up, but maybe instead I'll just tell you in person. One of these days I intend to share my story of Washinton Mutual’s amazing fuck-up, but maybe instead I’ll just tell you in person.

]]> Comment on Message to Credo Mobile by matt.box@verizon.net http://jeremyosborne.com/2008/07/11/message-to-credo-mobile/#comment-5179 matt.box@verizon.net Sat, 12 Jul 2008 19:16:07 +0000 http://jeremyosborne.com/?p=265#comment-5179 Hi Ho Hilarity! Hi Ho Hilarity!

]]> Comment on Message to Credo Mobile by Jeremy Osborne http://jeremyosborne.com/2008/07/11/message-to-credo-mobile/#comment-5129 Jeremy Osborne Sat, 12 Jul 2008 00:51:23 +0000 http://jeremyosborne.com/?p=265#comment-5129 Hi Mark, Thank you for taking the time to respond here and for focusing on my complaint: the customer service. As stated, I will gladly pay money for appropriate services rendered, and am looking forward to paying that which I actually do owe you [pause in typing].... You guys work fast. I just got a call letting me know the service is restored. Thank you for the speedy response to this and I wish you a great weekend. Hi Mark,

Thank you for taking the time to respond here and for focusing on my complaint: the customer service. As stated, I will gladly pay money for appropriate services rendered, and am looking forward to paying that which I actually do owe you [pause in typing]…. You guys work fast. I just got a call letting me know the service is restored. Thank you for the speedy response to this and I wish you a great weekend.

]]> Comment on Message to Credo Mobile by Mark Hollis http://jeremyosborne.com/2008/07/11/message-to-credo-mobile/#comment-5128 Mark Hollis Sat, 12 Jul 2008 00:34:20 +0000 http://jeremyosborne.com/?p=265#comment-5128 Mr. Osborne, my name is Mark Hollis and I'm the Director of Customer Relations at CREDO Mobile. I apologize for your service interruption and plan change experience. Your service will be reinstated and your account will be placed into protective status We will calculate and issue a credit for changes that impacted you, including fees/taxes. We will also address your physical bill and Web access issues. I have read through your account notes in our system and will meet with the agents and supervisors for review and coaching. Again, my apology for the manner in which this plan change was handled. Write me with any additional qustions. Sincerely, Mark Hollis mhollis@credomobile.com Mr. Osborne, my name is Mark Hollis and I’m the Director of Customer Relations at CREDO Mobile. I apologize for your service interruption and plan change experience. Your service will be reinstated and your account will be placed into protective status We will calculate and issue a credit for changes that impacted you, including fees/taxes. We will also address your physical bill and Web access issues. I have read through your account notes in our system and will meet with the agents and supervisors for review and coaching. Again, my apology for the manner in which this plan change was handled. Write me with any additional qustions.

Sincerely,
Mark Hollis
mhollis@credomobile.com

]]> Comment on Message to Credo Mobile by Jeremy Osborne http://jeremyosborne.com/2008/07/11/message-to-credo-mobile/#comment-5120 Jeremy Osborne Fri, 11 Jul 2008 21:04:46 +0000 http://jeremyosborne.com/?p=265#comment-5120 It makes me happy to think in about a month and a half I won't need a cell phone, at least for a few days on the camping trip. Looking forward to finally joining you guys. It makes me happy to think in about a month and a half I won’t need a cell phone, at least for a few days on the camping trip. Looking forward to finally joining you guys.

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