Category Archives: my personal commentary

Bad Customer Service - Washington Mutual

I really wanted to write this from my flawless Ubuntu Linux install on my old laptop, but it’s still apt-get’ting an upgrade at the moment.
Here it comes from my new work computer used for non-work purposes.
Washington Mutual? Bad Customer Service?
Yep.
Come on guys, I thought you were a bank. Sure, I’m not Donald Trump, or Robert [...]

Good Customer Service: Credo

The good follow up award goes to Credo Mobile. After a bit of a FAIL, they get a total WIN in terms of internet meme language.
They called me, I didn’t have to call them. Total points.
They told me how much I owed them. Total points.
The only minor glitch that I worked through on the phone [...]

wordinary est mort, vive wordinary

Not my wordinary at least, but Wikitionary. After setting up the datastructures for wordinary and populating a few instances by hand, I started searching for free sources for words. I checked out Aspell, and googled around but didn’t find anything that would really be useful to me, although I did get redirected to Wiktionary. I [...]

Message to Credo Mobile

[Edit: Please note that as of 5:51pm my phone service was restored by an act of excellent customer service. Credo will be contacting me next week with a corrected billing statement, and my cell phone service will go back to normal. After having spent about 10 years of my life with a recurring participation in [...]

New Site Design

Recently my favorite blog to read has been Russ Beattie’s blog, and not for any particular reason other than I can relate to him. I stumbled onto his blog sometime ago, not sure when or how. He is the impetus for the semi-minimalist site redesign-made possible by finding someone else who did a wordpress design, [...]

Flashback to the ’90s web browser pop-up attacks

Trillian, the multi-client Instant Messaging program I use, had a disagreement with the Jabber protocol this morning and attacked my computer with ghost message notifications. And for just a moment, I thought all those make believe groupies were real!

Gay Marriage

This was going to be (yet another) rant on my blog. I deleted the rant part.
Here’s all I have to say about same-sex marriage:
Anyone out there who is gay who needs an officiant let me know. I’ll get myself ordained (Universal Life Church) and marry you. If you want a domestic partnership, I’ll go become [...]

Money, Food, or something else?

I’m unable to get to sleep tonight. Maybe it’s my screwed up sleep schedule after a week in China–I left Shanghai at 1pm, yesterday, and arrived in San Francisco at 12:50pm, yesterday. Maybe it’s been too much Neal Stephenson followed by Alan Weisman’s The World Without Us. It could also be that I avoided my [...]

Odd display problems on my blog?

I hope it’s just me, as articles are occasionally overlaying one on top of the other in my browser. I haven’t figured out why, but if you notice it, too, please let me know.

Lawrence Lessig’s philosophical lecture on corruption

Lawrence Lessig’s lecture on corruption has been sitting in my bookmarks for about 2 months. I never set aside the 1 hour and 5 minutes of time to watch it. When cleaning up my bookmarks on Friday, I decided to watch it in chunks and not put it off any longer. About 10 minutes in, [...]