Dear Bank of America, do you care about your money and my identity?
Dear Bank of America,
I’ve spent about a half hour that I don’t really have this morning sorting out why I received 4 request for unlock codes in my email. I don’t even have an account with you anymore, and I’d like to know why someone can seemingly attempt to “log in” as me when I thought I deactivated everything.
As a concerned citizen, I’ve attempted to get through on three of your phone numbers. None of your phone numbers are the equivalent of an action line for people like me who need to report a possible emergency.
I understand you are probably understaffed, but I have this feeling that if I tag this blog post correctly, you’ll probably respond quickly and appropriately… or maybe not, we shall see.
Leave a comment here, and it will be forwarded to me.
- Jeremy
EDIT: After poking around on their website, I found their solution for fraudulent emails. Send all fraudulent and fishing emails to abuse@bankofamerica.com.
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2 Responses to “Dear Bank of America, do you care about your money and my identity?”
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Jeremy, are you sure those aren’t fake? Give me your real bank account numbers and I’ll check it out, make sure it’s looking good.
You’re my best friend!