The good follow up award goes to Credo Mobile. After a bit of a FAIL, they get a total WIN in terms of internet meme language.
They called me, I didn’t have to call them. Total points.
They told me how much I owed them. Total points.
The only minor glitch that I worked through on the phone with them:
Please peeps, stop trying to convince me to pay more money than I actually owe you, and telling me that once I pay the money that you will credit me. No no no no.
Luckily, the person who called me understood how to handle the situation. She was cool enough to tell me, in advance, what my credits would be. I told her that I would pay the net of it immediately after I got off the phone with her. And, that I did.
So with any luck, the billing system that Credo uses will not go through any conniptions. It will understand that in August, when it computes my next bill, that everything is netted out exactly as it should be.
Good work Credo. You made me a happy customer once again.